Shipping Policy

We strive for prompt processing and delivery. Please note the following:

• Order Processing:
  Orders placed before 4 PM Monday-Friday are shipped the same day. Orders after 4 PM, or on weekends, are processed the next business day.

• Shipping Rates:
  Rates are calculated at checkout based on the carrier. Free same-day in-store pickup is available in Michigan.

• Tracking & Delivery:
  All shipments include tracking and delivery confirmation. If your package shows as delivered but you haven’t received it, please contact the carrier directly. We are not responsible for delays or issues caused by the shipping carrier.

• Out-of-Stock Items:
  In rare cases of inventory issues, we’ll contact you to offer an alternative or issue a refund.

For further assistance, contact us at:
📞 586-286-3006
✉️ help@glitzandears.com