Shipping Policy
At Glitz & Ears, we are committed to ensuring prompt processing and delivery of your orders. Below are the details of our shipping policy:
Order Processing
- Orders placed before 4 PM EST Monday through Friday and before 2 PM EST Saturday will be processed and shipped the same day.
- Orders placed after these times or on Sundays will be processed the next business day.
Shipping Times
- Michigan: 1-2 days
- Eastern United States: 2-3 days
- Western United States: 3-5 days
- Canada & Mexico: 7-14 days
- Hawaii & Alaska: 7-14 days
- International: 7-21 days
Shipping Rates
Shipping rates are calculated at checkout based on the selected carrier. We also offer free same-day in-store pickup for customers in Michigan.
Tracking & Delivery
- All shipments include tracking and delivery confirmation.
- If your package shows as delivered but you have not received it, please contact the carrier directly. Glitz & Ears is not responsible for delays or delivery issues caused by the shipping carrier.
Out-of-Stock Items
In the rare event of inventory issues, we will contact you to offer an alternative or issue a refund.
Holiday Orders
Orders placed between Black Friday and Christmas can be exchanged up to 14 days after Christmas.
Return Policy
For information on our return policy, please visit glitzandears.com/pages/returns.